KATHMANDU, April 11: The government has announced a week-long ‘Zero Pending Files’ campaign from April 13 to 20 to clear backlogs in public offices.
The Office of the Prime Minister and Council of Ministers has directed all agencies to speed up decision-making and prevent unnecessary delays at different levels.
Aiming for zero: cities, companies ramp up climate goals
The campaign aims to ensure timely decisions, assign clear responsibility, and improve service delivery by discouraging file delays.
Offices are required to track files daily, including their status, responsible officials, and duration of delay. Files pending beyond three, seven, or 15 days will undergo mandatory review.
Officials have also been instructed to avoid unnecessary escalation and resolve issues at the concerned level.
The government expects the drive to reduce backlog, improve efficiency, and strengthen transparency and accountability.
